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Delegation to unlicensed assisted personnel

 

The use of unlicensed personnel increases rather than relieves the nurse of responsibility for client safety. In addition, newer nurses lack the experiences from which experienced nurses develop judgments - different from skills and task orientations- to know what to observe both directly and through others to evaluate patient status and responses. Even the most experienced UAP
is NOT equivalent to a new nurse.


Nursing presence means focusing on patient responses, not just on tasks or
skills of the nurse or any UAP. Frequent "walking rounds" with direct patient assessment creates that presence. Contextual presence, or seeing the patient in the contexts of time, setting, and emotional and physical conditions, is the core of nursing.

Safe delegation includes interpreting information or cues reported by the UAP. Professional nurses organize directions to the UAP by thinking in terms of "cue sets" based on clinical knowledge about specific conditions, actual and potential problems for each patient and that patient’s profile, e.g., age, history. The nurse must use that clinical knowledge to determine, in advance, cue sets from which to direct the UAP to observe and report patient change. Cues also suggest specific questions for the nurse taking report from a UAP.

The UAP can observe but the RN interprets, using critical thinking based on professional education and experiences. The RN listens carefully and asks specific questions of the UAP - taking mini-reports - for cues that indicate need for in depth assessments. (A short summary of an article by M. Boucher entitled Delegation Alert! Am J. Nursing, 1998;98(2):26-32)

The following premises constitute the basis for the delegation decision-making process. [From Delegation: Concepts and Decision-Making Process, National Council Position Paper, 1995]

  1. All decisions related to delegation of nursing tasks must be based on the fundamental principle of protection of the health, safety and welfare of the public.
  2. Boards of Nursing are responsible for the regulation of nursing. Provision of any care which constitutes nursing or any activity represented as nursing is a regulatory responsibility of Boards of Nursing.
  3. Boards of Nursing should articulate clear principles for delegation, augmented by clearly defined guidelines for delegation decisions.
  4. A licensed nurse must have ultimate responsibility and accountability for the management and provision of nursing care.
  5. A licensed nurse must be actively involved in and be accountable for all managerial decisions, policy making and practices related to the delegation of nursing care.
  6. There is a need and a place for competent, appropriately supervised, unlicensed assistive personnel in the delivery of affordable, quality health care. However, it must be remembered that unlicensed assistive personnel are equipped to assist--not replace--the nurse.
  7. Nursing is a knowledge-based process discipline and cannot be reduced solely to a list of tasks. The licensed nurse's specialized education, professional judgment and discretion are essential for quality nursing care.
  8. While nursing tasks may be delegated, the licensed nurse's generalist knowledge of patient care indicates that the practice-pervasive functions of assessment, evaluation and nursing judgment must not be delegated.
  9. A task delegated to an unlicensed assistive person cannot be redelegated by the unlicensed assistive person.
  10. Consumers have a right to health care that meets legal standards of care. Thus, when a nursing task is delegated, the task must be performed in accord with established standards of practice, policies and procedures.
  11. The licensed nurse determines and is accountable for the appropriateness of delegated nursing tasks. Inappropriate delegation by the nurse and/or unauthorized performance of nursing tasks by unlicensed assistive personnel may lead to legal action against the licensed nurse and/or unlicensed assistive personnel.

A Learning Exercise:
Delegation: What it Means to the Practicing RN and LPN

Unlicensed assistive personnel (UAP) are providing care in a growing number of health care facilities as the need for accessible, affordable, quality health care increases. Nurses are qualified to promote health for their patients because of their nursing education and experience. Nurses need to be involved in making health care policies and decisions about the delivery of nursing care. Therefore nurses must take responsibility of delegation of nursing tasks to others.

Scenario:

Jane is a new RN practicing in an extended care skilled nursing facility, Heavenly Health Care Nursing Home (HHCNH). Jane is one of four registered nurses who are responsible for the care of 50 residents who have varying health care needs. The facility also employs six licensed practical nurses (LPN) and a number of unlicensed assistive personnel (UAP) all of whom provide care for the 50 residents 24 hours a day and seven days a week.

The director of nursing, Margaret M., has indicated that when Jane RN is in charge she has been clocking in too much overtime on her time card. Margaret states that Jane must delegate more nursing tasks to the UAPs so that Jane can complete her duties in a timely manner. Jane discusses the issue with the other RN on duty and asks what else can the UAP do besides empty bedpans and give residents their morning shower. What is meant by delegation?

While this scenario may seem simplistic, the concerns related to delegation of responsibilities for patient care are numerous and complex.

The exercise above is an excerpt from an accredited 1 contact hour nursing ceu course entitled "Delegation: What it Means to the Practicing RN and LPN". To read the entire course and receive credit register here, click on Nursing, click on "Ethical, Legal, Compliance Issues In Nursing" to select this course.

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