| by Louise LeBrun
For many of us, work has become a place where things aren't
very funny. Often, the first thing to go is the very thing that
helps us go the distance: humour! What is it about humor that
makes life easier to live? Why is it that something can be funny
one day and leave you flat the next? What is the connection
between humor and health, vitality and the ability to keep on
truckin'? And most importantly, how good are you at noticing the
things in your life - right now! - that are worthy of a good
laugh!?
Work is a place where we have been taught to rely on our
'heads'; our intellects; our capacity to think things through
and reason things out. Often, in order for us to do this
successfully, we have to put aside what's going on inside our
bodies; what we're feeling; what our instincts are telling us.
We push down and push away the information that the body carries
so that we can make reasonable, logical and rational choices,
based on our analysis.
In order to do this effectively, we must abandon the process
of the body. That means we have to move away from the tightening
in the gut, the throbbing in the chest, the constriction in the
throat, or the pounding in the ears. We have to learn to detach
from the body and focus all of our attention on the process of
the intellect, reminding ourselves that analysis is the pathway
to effective living. At least, that's what we've been taught.
But things are changing rapidly today, with the advances of
science. As we move away from a traditional allopathic
perspective and venture into a quantum biological world-view,
the lay of the land begins to move and sway, leaving us with a
sensation not unlike an earthquake. Those very things which we
have for so long considered to be solid, to be real, and to be
the structures of our reality, begin to fade into movement and
sway.
What does all this have to do with work and humour? Plenty!
All this is about who we are as human beings; how we process
information and make decisions; how our central nervous system
works; and how, in the blink of an eye, our bodies move massive
amounts of information that result in our insights, or intuition
or sense of certainty about something. To understand this new
science is to understand how human beings experience and
express. And given that there is nothing going on at work but
individual human beings interacting with each other, removing
the film from the eyes through which we view this experience
could mean the difference between coming alive or staying numb,
at work.
And that includes humour. What is humour, anyway? Think about
the last time that you found something to be funny. What is it
about something that makes one person laugh uproariously, and
leaves someone else flat, staring blankly and looking annoyed?
What is it that determines whether or not we should laugh or
cry? Not our intellects, for sure, since we've all had the
experience of trying to explain a joke to someone, only to be
met with that same vacant stare.
Where humour happens (or doesn't!) is in the body. When that
laugh moves from your belly through your throat, and brings with
it the sound that can bring relief around the board room table,
what is actually going on inside you? Think of the last time you
laughed 'til you cried. Remember how your body felt? Remember
how your muscles tightened and caused your body posture to shift
and your presence to take on a whole, new shape? There's nothing
intellectual about a good laugh!
Our work environments have become places that are not very
safe anymore, for the people who work in them. Particularly
since we continue to create organizational systems that are
built on the parent-child model, we often find ourselves in
reporting relationships at work that have something very
familiar about them. The boss reminds me of mom or dad; or the
experience of the presence of any authority is reminiscent of
another time and place. And our bodies respond.
Humor is distinctly absent from the chain of command. But
that's not news, is it, since most of us grew up in environments
where Mom and Dad, or our teachers and religious leaders, didn't
use a lot of humour when setting the rules and regulations that
would eventually define who we become. Given that those are the
systems that shaped us, why would it be any different at work
which, after all, is where we all go to demonstrate everything
we learned in those old parent-child models of home, school and
church. Without making a conscious effort to choose something
else, our habituated response would be simply to repeat what we
know.
If we want to create work environments that support and
sustain life, we must begin by recognizing that where life lives
is in the body. ( If you don't believe that, trying taking your
intellect to work without your body! ) Humor is a word that we
use as shorthand to describe the experience of another kind of
movement in the body. But it 's all about the body. If you want
to get a good idea of whether or not your work environments
support life, begin to pay attention to the kind of humour - or
lack thereof - that permeates your workplace. Are things easy
and light? Or is your humour dark, often dismissive of someone
or something? Is the humour barbed and cynical? Pretty good
chance that if people are expressing and experience this kind of
humour, their bodies are feeling the tension that goes along
with it: tight, bracing against, feeling the need to attack
and/or protect. It's tough to increase creativity and innovation
in environments that are closed and confining.
And aren't creativity and innovation what we say we want?
Aren't creativity and innovation the pathways to increased
productivity? After all, creativity means bringing something
into existence that does not already exist. You won't find that
in the rules and regulations - you already have those.
We know that creativity and innovation are not driven by the
process of the intellect. They are not linear and structured;
they move in bursts and waves, not unlike the way a laugh moves
through the body: bursts and waves. In order for humour to be
present in the workplace, there has to be a sense of safety and
acceptance: that it's OK to say what's on my mind; to say things
that fly in the face of the status quo; to question the dogma
and to challenge the rules; and that it's not about authority,
it's about creating and contributing and making a difference.
Given that we continue to structure organizations that rely
on the parent-child model, its natural fall-out is a
preoccupation with the notion of control. In our family systems,
the parents were in charge and the kids weren't. At work, the
boss (parent) is in charge and the employee (child) isn't. If
the employee questions the views of the boss, or the direction
that the boss is taking, that's like the children challenging
the parents' right to control. Funny though, what we're learning
today is that even in the family system, that model of
expression and interaction is collapsing. Command and control
don't cut it anymore. The children are growing up and are
frequently far better educated and informed than the parents.
If we can recognize that this is happening at work, too, we
can change the way we do business. If we can move away from the
command and control model for our organizational 'leaders', we
can begin to breathe a little easier in our workplaces. A
conversation about the rules and the regulations and the dogma
is just that - a conversation. It is not necessarily a tossing
down of the gauntlet with corporate survival hanging in the
balance.
If you want to create work environments that support and
sustain life, start by making friends with what's going on
inside of you. What makes you laugh? Or what stops you from
laughing? Are your efforts at humour open and inclusive, or are
they behind closed doors and dismissive of the people you work
with? Pay attention to what goes on inside your own body; when
your guts tighten and your lips form a tight, straight line. Pay
attention to when you are holding your breath, and bracing
against the sounds inside you that are pressing to get out. And
pay particular attention to how frequently the things that annoy
you at work, and/or the people that annoy you at work, and rob
you of your capacity for ease, comfort, openness and humour,
often have something very familiar about them. Search through
what's inside you to find the match with what's going on outside
of you, and notice how frequently old patterns and old habits
have a way of just showing up.
Humor is the missing link in the chain of command. To put
humour back into our workplaces would mean that we would have to
put it back into our personal lives. To bring back to the
workplace the capacity to laugh out loud and relax into those
bursts and waves, would require that we relinquish our intense
need for predictability and control, and make way for the
uncertainty that precedes our greatest discoveries. As Ilya
Prigogine once said: "The future is uncertain....but this
uncertainty is at the very heart of human creativity".
When we were growing up, we didn't have much choice. If
you're five years old, and you're in an environment that does
not support life, you can't just get a job, an apartment and
leave town. You are captive to your environment. But when you're
25, the rules have changed. And you can walk, and go where the
breath moves more easily through the body. And isn't that
exactly what we are dealing with today?
In today's environments, it's not just money that keeps
people at work. More and more, companies are being forced to
offer workplace conditions and contexts that support life
overall: not just on the job, but in the area of personal
wellness and quality of life. Employees are becoming much better
educated and informed about what ties them down and what
doesn't; and our old ways of doing business are falling away and
being replaced by a recognition that the contribution itself is
what matters; and you can contribute and have fun at the same
time! We are learning that we do not need to do serious things,
seriously. That work can be play, and that play can be extremely
productive.
The kids are growing up!
---------
Steps to bringing humour back into the chain of command:
- Lighten up! Today's effective
executives/managers/supervisors are the ones who recognize
that they are facilitators, not controllers. Managers manage
environments; people manage themselves.
- At your next staff meeting, ask people: What's it like for
you to work here? What's it like when you wake up on Monday
morning, and know that it's time to come back to work? And
then listen, not only with your ears, but with your heart
and soul and spirit. Breathe deeply into your body and
choose to keep your body open and relaxed.
- Sometimes, there's nothing else to do. Listening at those
multiple levels is often what's missing to make life better
at work. In our experience in working in organizational
systems, what we have often found is that people feel unseen
and unheard; feel invisible and dismissed. For most of us,
what we really want is to feel that we are a part of
something; that it matters that we show up at work; and that
someone notices when we don't.
- Find the things at work that drive you crazy and notice
where else they happen in your life. The next time those
buttons get pushed, instead of bracing against them and
pushing them back, breathe right into them and let them
move: like bursts and waves in the body. We now know from
science that what we call an emotion or a feeling is
actually movement of information and energy through the
body; a transfer of information and intelligence through
bio-chemical and electrochemical impulses. That movement is
a sign of life.
- Laughter is a sign of life. What kind of signals are you
putting out to the people around you?
About the author: Louise
LeBrun - Founder of Partners in Renewal Inc. and the
WEL-Systems® Institute, is a daring and provocative writer,
speaker, educator and facilitator. Louise has trained
extensively in and is a trainer in NLP, hypnosis and other
traditional approaches to change. Also author of Fully
Alive From 9 to 5: Creating Work Environments That Invite
Health, Humor, Compassion and Truth
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